Marina - Customer Service & Guest Relations with 7 years in Hospitality and Cruise Industry

Aguascalientes, Aguascalientes, MexicoRemoteen

Managed guest services for cruise line over five years, ensuring high customer satisfaction

Served as spa manager for two years, overseeing operations at a beauty salon

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer service, hospitality management, and guest relations with over 7 years in the industry, seeking virtual assistant opportunities.

Video Resume

Key Achievements

Accumulated seven years of comprehensive customer service experience across different industries

Skills

Customer ServiceExpert

Handled diverse customer interactions, ensuring quality service and client satisfaction

Hospitality ManagementAdvanced

Oversaw spa operations and guest experiences, improving service standards

Organizational SkillsAdvanced

Demonstrated discipline and organization in managing multiple responsibilities

Multicultural CommunicationIntermediate

Communicated effectively with diverse clients and teams across different countries

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