Dedicated customer service and administrative professional with over 6 years of experience in retail, hospitality, and corporate environments. Skilled in customer relations, administrative support, and technical tools.
Provided direct customer interactions, resolving issues efficiently and enhancing customer experiences.
Executed administrative tasks such as filing, document preparation, and managing day-to-day operations.
Utilized MS Office, credit processing, and cash flow management in various roles to support operational efficiency.
Collaborated effectively with team members and communicated clearly with clients and customers.
Diamond International
Work directly with customer, helping identify their needs and selling merchandise and performing a numerous tasks., Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently., Described product to customers and accurately explained details and care of merchandise.
American Airlines | Through Talent Hunter
Interact directly with travelers and work to ensure smooth arrival and departure processes, greet passenger and resolve customer issues., Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Explore Roatan
Assist with the day-to-day operations, Filing paperwork, Answering phone calls, Preparing documents
Saucon Valley Country Club
Washes crockery, cutlery, pots/pans using dishwasher or by hand, Trash/recycling removal, Maintain kitchen cleanliness.
Bachelor of Tourism
Bachelor of Science
High School
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Assisted in dining and hospitality settings, ensuring quality service and customer satisfaction.
Broken Sound Country Club
Dust, Polish, Mop, Vacuum all areas of club house, Clean and stock restrooms with supplies.
The Seawane Country Club
Removing the dirty glassware, silverware, and plates after use by guests., Greeting customers., Keep the Host Area stocked with take-away menus, toothpicks, business cards, and other necessary items, Assist the servers by refilling beverages and water, processing payment, and running food to the tables, Ability to provide exceptional dining experiences, handle food service efficiently, and maintain customer satisfaction.
