Dedicated customer support specialist with experience in banking, telecommunications, and e-commerce sectors, skilled in communication, problem-solving, and transaction management.
Applied interpersonal and conflict resolution skills across multiple customer support roles.
Engaged with customers for inquiries, problem-solving, and transactional assistance.
Provided technical assistance for fiber optics and online platforms.
Supported product and plan sales, including insurance and credit reports.
Lafise Bank
Serving customers with their deposits and withdrawals., Sale of compulsory insurance for vehicles.
Sitel
Customer Support in plan payments, service reconnection and sale of plans.
Accedo Technologies
Customer support with your purchases, Refunds and help you make your purchases online.
Sitel
Credit card payment, account statements, transaction verification, card blocking, etc.
Ibex Nicaragua
2nd year
Bachelor of Science and Letters
Approved
Discover other professionals with similar experience