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Customer Service Specialist with diverse experience in banking and tech sectors
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Competencies
Applied interpersonal and conflict resolution skills across multiple customer support roles.
Engaged with customers for inquiries, problem-solving, and transactional assistance.
Provided technical assistance for fiber optics and online platforms.
Supported product and plan sales, including insurance and credit reports.
Education
Summary
Dedicated customer support specialist with experience in banking, telecommunications, and e-commerce sectors, skilled in communication, problem-solving, and transaction management.
Key Achievements
- Served customers with deposits, withdrawals, and insurance sales at Lafise Bank
- Handled plan payments, service reconnection, and plan sales at Sitel
- Provided online purchase support, refunds, and account management at Accedo Technologies
Experience
Cashier/Customer Service
Serving customers with their deposits and withdrawals., Sale of compulsory insurance for vehicles.
Customer Service
Customer Support in plan payments, service reconnection and sale of plans.
Customer Service
Customer support with your purchases, Refunds and help you make your purchases online.
Customer Service
Credit card payment, account statements, transaction verification, card blocking, etc.