Dedicated support specialist with 3 years of experience in customer service, technical support, and client management. Skilled in handling diverse communication channels, managing CRMs, and working with international clients. Currently pursuing a B.S. degree, committed to delivering exceptional service and continuous growth.
Expert in delivering high-quality customer interactions across multiple channels, ensuring client satisfaction.
Skilled in professional email communication and handling diverse clients, including foreign audiences.
Proficient in scheduling and managing appointments to meet deadlines efficiently.
Experienced in managing medical CRMs and providing technical support to clients.
IBEX
Delivered great customer experience in all my interactions., Handled 4 chats interactions at the same time., Experience in three channels of communication (Phone calls, Email, Chat)., Experience using Google Tools, Microsoft Office Suite and Zendesk, eClinicalWork (ECW).
B.S.
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