Experienced project manager specializing in leading software development projects, managing cross-functional teams, and delivering solutions on time and within budget.
Applied project management methodologies to successfully lead IT projects.
Participated in all phases of software development, from planning to deployment.
Supervised and coordinated technical teams to meet project deliverables.
Facilitated communication between clients, developers, and management for project alignment.
Contact Center Solutions
Tasked with keeping a daily record on call quality and assurance, Providing coaching to the customer support agents.
Alorica
Tasked with providing customers with technical support, Managing sales, Overall inquiries.
High School Diploma
English Certificate
Modern Languages Degree
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