This is my profileContact via CazVidMaria
Customer Service Assistant with diverse client support experience
Contact
Montevideo, Montevideo Department, Uruguay
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and issues via phone, focusing on quick problem resolution.
Communication SkillsIntermediate
Communicated effectively in English to address customer needs and facilitate sales.
Technical Tools UtilizationIntermediate
Used tools like ACSS, Citrix, and Slack to support customer interactions and internal communication.
Sales SupportBeginner
Participated in sales activities alongside customer service duties.
Education
Social - Humanistic Baccalaureate
Law School, University of the Republic
Completed December 2022
Caxias do Sul University
Completed 2022
Logosofico High School
Completed 2017
Languages
EnglishC2
Summary
Dedicated customer service assistant experienced in telephone support and sales, adept at using various tools for efficient client engagement.
Key Achievements
- Provided telephone customer service in English, ensuring quick resolution of issues
- Utilized tools such as ACSS, Citrix, and Slack to enhance support efficiency
- Engaged in sales activities alongside customer service responsibilities
Experience
Customer Service Assistant
Alorica
May 2023 - September 2023
Telephone customer service in English, Tools like ACSS, Citrix, Slack, Instant problem resolution, Sales
Skills
Customer ServiceCommunication SkillsTechnical Tools UtilizationSales Support
Published on CazVid - Jul 3, 2025