Dedicated customer service assistant experienced in telephone support and sales, adept at using various tools for efficient client engagement.
Handled customer inquiries and issues via phone, focusing on quick problem resolution.
Communicated effectively in English to address customer needs and facilitate sales.
Used tools like ACSS, Citrix, and Slack to support customer interactions and internal communication.
Participated in sales activities alongside customer service duties.
Alorica
Telephone customer service in English, Tools like ACSS, Citrix, Slack, Instant problem resolution, Sales
Social - Humanistic Baccalaureate
Discover other professionals with similar experience
