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Luis
Customer Service Representative
Video resume
Contact
Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Communication.
Demonstrated experience with Ground Operations.
Demonstrated experience with Logistics Coordination.
Demonstrated experience with Zendesk.
Education
Languages
Summary
Customer Service Representative open to new opportunities
Experience
Customer Service Representative
Handled inbound and outbound calls assisting clients with moving and logistics services.. Applied active listening and problem-solving techniques to resolve customer issues efficiently.. Managed client records using CRM software, ensuring accuracy and timely follow-ups.
Operations Officer / Marshall
Coordinated ground and logistical operations for aircraft, including refueling, baggage loading, and aircraft positioning.. Ensured strict compliance with airport safety regulations and operational schedules.. Communicated with flight crews, ground staff, and maintenance teams to optimize turnaround times and operational readiness.
Customer Service Agent
Assisted passengers during check-in, boarding, flight changes, and baggage inquiries with professionalism and empathy.. Resolved customer issues promptly, improving overall travel experience and client satisfaction scores.. Coordinated with gate agents and ground operations teams to maintain efficient passenger flow and safety compliance.
Social Media Manager
Gestión de redes sociales para múltiples marcas.. Planificación y programación de contenido.. Elaboración de reportes y análisis de métricas.. Atención de comentarios y mensajes.. Manejo de Meta Business Suite y YouTube Creator Studio.. Coordinación con equipos de marketing y creatividad.
Fotógrafo Freelance y Creador de Contenido
Atención directa a clientes.. Organización y realización de sesiones fotográficas.. Producción y edición de contenido visual.. Coordinación de servicios para clientes y experiencias turísticas.
Agente de Servicio al Cliente
Atención y seguimiento de clientes.. Manejo de llamadas relacionadas con servicios de mudanza.. Resolución de dudas y problemas de clientes.. Comunicación profesional y seguimiento de solicitudes.
Oficial de Operaciones / Marshall
Coordinación de operaciones logísticas para aeronaves.. Manejo y carga de equipaje.. Apoyo en operaciones de recarga de combustible.. Trabajo bajo presión y cumplimiento de procedimientos operativos.
Agente de Servicio al Cliente
Atención y asistencia a pasajeros.. Resolución de problemas y consultas.. Manejo de situaciones en ambientes de alta demanda.. Comunicación con clientes nacionales e internacionales.
Skills
Video Transcript
jobs posting specialist
Hello, my name is Luis. I am very interested in working with you guys as a jobs posting specialist. I have experience with working online with Everfest Communications, Two Movers, and Budget Van Lines as a customer service representative. I have multiple experience and I know how to work. I have strong communication skills, very focused on writing, and I'm very interested in working with you guys. And my name is Luis Torres.
job posting specialist
Hello, my name is Luis. I am very interested in working with you guys as a job posting specialist. I have multiple experience working online. I have two years of working from home as a customer service representative for RFS Communications and two movers and budget bandlines. I also, I know how to work with this, and I am, I have strong communication skills. Thanks.