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Luis
Customer Support Agent
Contact
Competencies
Experiencia demostrada en Strong interpersonal and communication skills with a customer-centric approach.
Experiencia demostrada en Ability to build trust and rapport with clients and colleagues.
Experiencia demostrada en Problem-solving aptitude with a logical, empathetic mindset.
Experiencia demostrada en Microsoft Office.
Experiencia demostrada en Apple systems.
Education
Languages
Summary
Customer Support Agent buscando nuevas oportunidades
Experience
Customer Support Agent
Provided technical assistance and support related to the betting site, resolving inquiries about promotions and financial issues.. Perform best customer satisfaction by delivering empathetic, timely and accurate solutions.. Provide highly documented notes of each procedure to maintain clarity about my work resolution and help colleagues to provide efficient resolution.
Customer Service and Support Agent
Provide technical assistance and support related to the Highway project, resolving customer inquiries and troubleshooting issues efficiently.. Maintain high customer satisfaction by delivering timely and accurate solutions.. Document and escalate complex technical problems to higher-level support teams as needed.. Delivered exceptional customer service in the computer services department.. Assisted customers with product information, troubleshooting, and resolving service requests in a fast-paced environment.. Maintained up-to-date knowledge of technical products and services.
Customer Service Agent
Supported customers during the Seminole Betting and Capital One campaigns by addressing queries and resolving issues.. Provided clear and effective communication to enhance customer experience and retention.. Documented customer interactions following company protocols.
Sales and Storage Manager
Managed sales department operations including inventory control and team coordination.. Oversaw storage management ensuring stock accuracy and timely dispatch.. Trained and supervised sales staff to achieve team targets and improve client satisfaction.