Experienced in technical support, customer service, and administrative roles, with strong skills in scheduling, communication, and digital marketing. Proven ability to manage diverse tasks efficiently and enhance client interactions.
Delivered customer support and sales via phone, email, and in person, ensuring high customer satisfaction.
Provided assistance related to Microsoft products, troubleshooting, and resolving technical issues.
Managed appointments, office tasks, and administrative functions to improve workflow and efficiency.
Applied digital marketing skills in sales and communication strategies for client engagement.
Convergys
Provided tech and customer service to customers regarding Microsoft and its products.
Skycom
Customer service and scheduling appointments for technicians to arrive to customers' homes.
Artisan Electrical LLC
Administrative assistant tasks, Office tasks, Scheduling, Setting appointments, Sales phone, email and text.
Certified Digital Marketing and Graphic Design Technician
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