Experienced customer service representative with expertise in technical support, sales, and social media management. Skilled in client engagement, branding, and coaching teams to deliver excellence.
Provided tech support and customer service assistance across multiple roles.
Coached customer service teams to improve service quality and excellence.
Managed client accounts and developed sales strategies to ensure customer satisfaction.
Created and implemented social media campaigns, including visual branding and customer engagement.
TELUS International
Providing tech support assistance for Canadian Home Solutions., Coaching and Development of Customer Service Excellence., Developing useful problem solving skills.
World Connection ( ZION )
Managing storage units for hundreds of different clients over the United States., Development of Sales Skills and coaching on Customer Quality and Assurance.
AUDITORIAS MAC
Providing the company new forms of publicity, customer engagement and social media relevance., Creating and designing a Logo, banner and organizing color pallets and fonts used in the project.
Bachillerato en computacion con Orientacion Comercial
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