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Customer Service with diverse administrative experience
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Competencies
Engaged with clients via calls to address inquiries and support issues
Handled and organized data related to customer interactions and administrative records
Managed appointment and task scheduling within administrative roles
Communicated effectively with customers and team members both verbally and in writing
Utilized Microsoft Office applications to complete administrative tasks
Education
Languages
Summary
Experienced in handling customer inquiries and administrative support with a focus on team collaboration and effective communication.
Key Achievements
- Handled incoming customer calls effectively at TELEPERFORMANCE COLOMBIA SAS
- Performed administrative and clerical tasks efficiently at SERVICENTRO LA ESPERZANSA SAS
- Collaborated with team members to improve customer support processes
Experience
Customer Service Agent
Handled incoming calls from TP clients and personal., Responded to customers and possible clients queries., Collaborated closely with a team of coworkers.
Administrative Assistant
Successfully received instructions and necessary training to perform the role., Performed administrative and clerical tasks., Handled incoming and outgoing telephone calls.