Jesus - Customer Service with diverse administrative experience

Santa Marta, Magdalena Department, Colombiaen

Handled incoming customer calls effectively at TELEPERFORMANCE COLOMBIA SAS

Performed administrative and clerical tasks efficiently at SERVICENTRO LA ESPERZANSA SAS

Publicado en CazVid

Resumen

Experienced in handling customer inquiries and administrative support with a focus on team collaboration and effective communication.

Logros Clave

Collaborated with team members to improve customer support processes

Habilidades

Customer ServiceIntermediate

Engaged with clients via calls to address inquiries and support issues

Information ManagementIntermediate

Handled and organized data related to customer interactions and administrative records

SchedulingBeginner

Managed appointment and task scheduling within administrative roles

CommunicationIntermediate

Communicated effectively with customers and team members both verbally and in writing

Office SuitesIntermediate

Experiencia

Customer Service Agent

TELEPERFORMANCE COLOMBIA SAS

01/12/2023 - 08/11/2023

Handled incoming calls from TP clients and personal., Responded to customers and possible clients queries., Collaborated closely with a team of coworkers.

Administrative Assistant

SERVICENTRO LA ESPERZANSA SAS

04/05/2022 - 12/23/2022

Successfully received instructions and necessary training to perform the role., Performed administrative and clerical tasks., Handled incoming and outgoing telephone calls.