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Spanish Interpreter with 5+ years in language services and customer support
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Competencies
Facilitated seamless communication between English and Spanish speakers in interpretation and customer service roles.
Provided support across multiple channels, maintaining high customer satisfaction and accurate record-keeping.
Managed appointments, schedules, and task prioritization using Google Calendar and Outlook.
Handled data entry and maintained customer records efficiently within CRM systems.
Selected and negotiated with suppliers to maintain strategic relationships and reduce supply risks.
Education
Languages
Summary
Experienced in real-time interpretation, customer support, and procurement, with core strengths in bilingual communication, client relations, and schedule management. Adept at handling high call volumes and facilitating project coordination.
Key Achievements
- Handled diverse interpretation scenarios between English and Spanish, ensuring confidentiality and accuracy.
- Supported customer engagement by assisting via phone, chat, and email across multiple channels.
- Managed supplier relationships and negotiations as Purchasing Manager, reducing supply risks and optimizing vendor selection.
Experience
Spanish Interpreter (Remote)
Provided real-time interpretation between English and Spanish speakers., Handled high call volumes while maintaining accuracy and confidentiality., Facilitated clear communication in professional and sensitive situations.
Customer Service Representative
Assisted customers via phone, chat, and email, Scheduled and confirmed appointments using CRM systems., Maintained accurate records and ensured customer satisfaction.
Purchasing manager
Supplier management involves selecting, evaluating, and negotiating with manufacturers and distributors while maintaining strategic relationships to reduce supply risks.