Jamaica - Air Freight Clerk with Document Control & Customer Service Expertise

Manila, National Capital Region, Philippinesen

Managed document control and archiving for airline shipments, ensuring accuracy and compliance.

Processed and generated transfer documentation using ERP systems, supporting cargo movement.

Contact via CazVid

Published on CazVid

Summary

Detail-oriented professional experienced in airline cargo documentation, customer support, and data management.

Key Achievements

Handled customer inquiries and complaints, maintaining effective communication and service quality.

Skills

Document ControlAdvanced

Managed document archiving, registration, and verification processes for airline shipments.

Customer Service & CommunicationAdvanced

Handled customer inquiries, provided shipment information, and resolved complaints effectively.

Microsoft ExcelIntermediate

Entered data and generated reports related to shipments using Microsoft Excel.

Document ProcessingAdvanced

Processed transfer documents such as ATA and CT transfers for airline cargo operations.

Multitasking & Problem SolvingAdvanced

Managed multiple responsibilities including document handling, customer communication, and system navigation.

Languages

English(N/A)Tagalog(N/A)

Experience

AIR FREIGHT CLERICAL (D/O COUNTER- ASIA SECTOR

DNATA LOGISITICS - AL GARHOUD

DECEMBER 2024

Undertaking various functions related to document control, document archiving and maintenance of document register for CONSOL shipments., Verifying and sorting out documents and Delivery Orders from the airlines and register client provided documents for details through ERP system., Processing and...