Multifaceted professional with over 15 years in logistics, communications, public relations, and technical support, experienced in project management, customer service, and cloud solutions.
Led logistics, event planning, and project management across various roles including hospital projects and event organization.
Provided customer support in roles at Royal Caribbean and Amaszonas Airline, ensuring quality service and operational efficiency.
Developed communication materials, managed media relations, and executed corporate image launches for multiple organizations.
Provided technical assistance for mobile providers and managed AWS cloud solutions, including onboarding of companies.
MORRIS & OPAZO
Responsible for onboarding Bolivian companies to Amazon Web Services Cloud through the AWS Advanced Partner program.
VAMED ENGINEERING GMBH – BOLIVIA BRANCH
Responsible for internal and external communications; creation of communication materials., Logistical support for the advertising and Purchasing departments, comparative charts, and preparation of informational documents in English and Spanish.
MY FULL ASSIST – ROYAL CARIBBEAN
Sales of MFA Traveler Card and customer service for emergency solutions; presence at international fairs and travel agency events.
APIA XXI ENGINEERS AND ARCHITECTS – BOLIVIA S.R.L.
Responsible for organization, administration, and document filing., Creation of brochures and bulletins for the Autonomous Municipal Governments of El Alto and La Paz.
Licenciada en Ciencias de la Comunicación Social
Administración Turística y Boletaje Internacional
Diplomado en Relaciones Públicas
Bachiller en Humanidades
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Experience in English instruction, simultaneous interpretation, and translation services for government and corporate clients.
UNIVERSIDAD REAL
Delivered a 7-week program, Elementary 1 and Intermediate 1 levels.
CIESS ECONOMÉTRICA CONSULTING
Consulting firm led by the Superintendent of Companies and the Vice Minister of Science and Economy of Bolivia., Corporate image launch for the company.
NATIONAL CIVIL SERVICE AUTHORITY – SNAP
Interpreter and simultaneous translator for Ministers and Directors of SNAP for the Disability Inclusion Program in Bolivia.
Loretto School
Homeroom teacher for the 2008 graduating class (2008–2009)., English instruction at secondary level.
BTO Technology Outsourcing Solutions
Technical assistance for two U.S. mobile providers—Tracfone and Net10.
Cook & Table – Alicia Vidal Ricalde
Creation of press materials, design and layout of recipe booklets, coordination with chefs and kitchen staff, media relations, and publicity.