Dedicated professional with extensive background in customer service, team management, and digital account management. Skilled in adapting to various roles within client support and social media spheres.
Provided multi-channel customer service, including sales, chat, and in-person support, ensuring customer satisfaction.
Led and managed customer service teams, improving team workflow and client communication processes.
Managed social media accounts, overseeing content control and sales initiatives to enhance online engagement.
Supported QA processes by backing up quality assurance tasks and subject matter expertise.
Teleperformance
Sales representative, Business chats representative, Floor support, Junior team manager
Skyeng
Full Potential Solutions
Subject matter expert, Back up QA
The Boyne Highlands - The Crow’s Nest
Catering events manager, Chef
Unleash mgmt
Sales account manager, Content control manager
Biomedical Engineering
Electrical circuits in low tension
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