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Fernando
Customer Support Specialist (Graveyard Shift)
Contact
Competencies
Experiencia demostrada en Adaptability.
Experiencia demostrada en Team Work.
Experiencia demostrada en Time Management.
Experiencia demostrada en Proactivity.
Experiencia demostrada en Effective Communication.
Education
Languages
Summary
Customer Support Specialist (Graveyard Shift) buscando nuevas oportunidades
Experience
Universal Agent
Provided Wi-Fi phone support, coordinated technician visits, and up-sell online security services.
Universal Call Agent
Provided phone support for machine issues, arranged technician visits, and helped customers choose new machines.
Back Office Agent
Followed up with customers by phone or e-mail to ease concerns and deliver solutions beyond the call agents’ scope.
Call Agent, Medical Appointment Scheduler
Reached out to eligible individuals to encourage them to schedule preventive medical screenings.