Experienced in managing logistics, delivering bilingual customer support, and optimizing sales processes across tech and financial industries.
Experienced in managing logistics staffing and coordinating event production.
Provided bilingual English/Spanish support for online auto loans at Capital One.
Delivered technical support and handled sales of protection plans for consumer tech products.
Played a key role in optimizing sales strategies and closing leads at Yarvis AI.
Brand Booster – Punto Seguido / Fork S.A
Managed logistics staffing for events and promotional campaigns., Coordinated event production and operational execution., Led small teams to ensure successful brand activations.
Sutherland Global Services – Capital One Auto Finance
Provided bilingual customer support (English/Spanish) for online vehicle financing and refinancing loans with Capital One.
Asurion – Verizon Soluto Campaign
Delivered expert technical support for mobile phones and network services., Excelled in B2C sales of protection plans and insurance services for consumer tech products., Acted as a Sales Peer Advisor, supporting team growth and performance.
Yarvis AI (Startup)
Played a key role in optimizing the sales funnel and closing qualified leads., Designed and implemented sales strategies to convert prospects into clients., Ensured efficient ticket management and conversion tracking in a fast-paced startup environment.
Bachelor's degree
Discover other professionals with similar experience
Proficient with HubSpot, ACSS, Microsoft Office Suite, and Google Tools.
XYZies
Ensuring the customer achieves their desired outcomes and gets maximum value from the product or service., Onboarding and training new clients., Monitoring client usage and expected goals., Providing guidance and consulting on best practices., Collecting product feedback.
