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Ernesto
Customer Service & Sales Professional with 10 Years of BPO Experience
Video resume
Virtual Assitant
I've been in the BPO Industry for 10 years now..nCustomer care , sales. Appointment setter, tech support.n10 years it's a lot of time and a lot of knowledge. nHoping to hear from you...
Contact
Chinandega, Chinandega, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer CareAdvanced
Handled customer inquiries and support effectively across multiple industries.
SalesIntermediate
Engaged in sales activities, including appointment setting and client acquisition.
Appointment SettingAdvanced
Scheduled and coordinated client appointments as a freelancer and for corporate clients.
Tech SupportIntermediate
Provided technical assistance to clients in a customer service capacity.
Industry KnowledgeExpert
Accumulated 10 years of experience in the BPO industry with diverse role responsibilities.
Summary
Experienced in customer care, sales, and support roles within the BPO industry, with a focus on client interaction and appointment setting.
Key Achievements
- Worked for notable clients including Capital One, Wide Open West, and Cruise Ship Line.
- Gained extensive knowledge in customer care, sales, appointment setting, and tech support over a decade.
- Served as a self-representative and freelancer, demonstrating versatility in client interactions.
Skills
Customer CareSalesAppointment SettingTech SupportIndustry Knowledge
Published on CazVid - Jul 3, 2025