Dedicated customer service specialist with extensive experience in client communication, problem solving, and supporting sales processes. Adept at handling diverse customer needs and providing technical support in fast-paced environments.
Provided comprehensive customer support, addressing inquiries, resolving problems, and enhancing customer experience.
Identified and resolved customer issues efficiently across multiple interactions and platforms.
Effective communicator with customers and team members, facilitating clear information exchange.
Provided technical assistance related to products and services, supporting customer needs.
Ubiquity
Prospecting and lead qualification, Appointment scheduling, Information gathering, Interest generation, Answering customer questions and resolving problems, Processing orders and payments, Providing technical support, Gathering customer feedback, Promoting products and services
Auto Hail Solutions
Bachiller en Ciencias
Tecnólogo en Publicidad y Marketing
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Utilized Excel for data tracking, reporting, and managing customer-related information.