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Diego
Customer Service Specialist with extensive experience in client support and retention
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Competencies
Performed customer support, retention, and conflict resolution across various roles and industries.
Managed appointments, logistics, and paperwork, ensuring smooth operational workflows.
Handled detailed record-keeping and processing of dividends and account purchases.
Managed inventory and logistics tasks to support operational efficiency in retail environment.
Provided virtual support including appointment scheduling and case management.
Education
Languages
Summary
Experienced in client support, retention, and administrative tasks with a strong focus on customer satisfaction.
Key Achievements
- Provided customer service and retained clients in fast-paced environments across multiple companies.
- Managed appointment setting, paperwork, and record-keeping for diverse client accounts.
- Handled inventory management, logistics, and coordination tasks, demonstrating role progression.
Experience
Customer Service
Customer Service, Retention (DISH), Set appointments (Sam's Club), Handling paperwork, Check Account purchases
Paid internship
Customer service, Handling fund-related paperwork, Process dividends, Managed dividend distributions, Ensured accurate record-keeping
Sadys Xiomara
Customer service, Managing inventory, Receipt handling, Coordination, Handling Logistics
Customer Service
Customer service, Virtual assistant, Handling appointments, Case managers, Record statements