Experienced Data Analyst specializing in market research, data analysis, and visualization. Proven ability to deliver actionable insights that support strategic decision-making within competitive industries.
Expertise in analyzing complex datasets to extract meaningful insights supporting business objectives.
Proficient in writing queries for data extraction and manipulation within relational databases.
Skilled in creating dashboards and visual reports using tools like Tableau and Power BI.
Applied statistical methods to interpret data trends and support hypothesis testing.
PersistIQ
Overseeing operating cadence, performance management, and cross-functional execution across Sales, Customer Success, Marketing, Product, and Operations., Designed and led a company-wide operating model with clear KPIs, forecasting, and accountability across business units., Improved customer retention by 20% by restructuring renewal processes, customer health tracking, and proactive intervention plans., Oversaw budgeting, cost discipline, and performance reviews tied to revenue and operational outcomes., Partnered closely with Finance and leadership to monitor performance, risks, and corrective action plans., Built scalable processes and automation to increase efficiency without increasing headcount., Led executive reporting, weekly performance reviews, and strategic planning cycles.
Skidata AG
Oversaw regional business performance across multiple markets, increasing market share by 40%., Managed distributor and partner relationships, aligning local execution with global standards and brand requirements., Worked directly with ownership groups, partners, and HQ on strategy, financial performance, and long-term planning., Identified market-specific opportunities, risks, and operational gaps, translating insights into action plans., Supported regional staffing, partner capability development, and operational readiness., Played a key role in new market entries and expansion initiatives.
Grupo Alva Hotels
Bachelor’s Degree
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Led commercial and operational strategy across a national hotel portfolio., Improved property-level revenue and profitability through standardized pricing, sales, and operational processes., Worked closely with hotel leadership teams to align budgets, forecasts, and execution plans., Achieved 15% year-over-year revenue growth through stronger commercial discipline and partnerships., Managed and developed a cross-functional team of 30+ across sales and operations.
Royal Resorts
Supported brand performance and revenue growth across multiple resort properties., Led cross-property marketing and partnership initiatives tied to occupancy and guest experience.
Hewlett-Packard
Led Lean Six Sigma projects delivering $600K+ in annual cost savings., Managed operational workflows across cross-border logistics and service teams.