Product Manager with over 8 years of expertise in managing full product lifecycles, implementing agile processes, and delivering user-centric SaaS solutions. Skilled in cross-functional team coordination, stakeholder engagement, and strategic planning.
Directed all stages from ideation to launch for multiple SaaS products, coordinating cross-disciplinary teams.
Applied Scrum and Kanban frameworks to manage product development, ensuring timely delivery and responsiveness.
Conducted user research and competitive analysis to inform product features and strategic decisions.
Facilitated communication between technical teams and clients, aligning product roadmap with business goals.
NTHERM LLC
Led the full talent acquisition and development lifecycle for the sales division, including recruitment, onboarding, and performance-driven training programs., Designed and delivered initial and ongoing coaching to improve productivity and retention, while managing organization-wide professional development and corporate training for both junior and senior staff.
NTHERM LLC
Drove revenue growth by identifying, qualifying, and closing natural gas and electricity contracts across deregulated markets (PA, CA, NJ, OH)., Managed a high-volume outbound sales pipeline, consistently meeting or exceeding monthly acquisition targets through strategic prospecting and lead qualification.
TRANSFER KINGS (now EMPLOYO)
Designed, implemented, and maintained enterprise network and data center infrastructure supporting 1,000+ users., Responsible for information security, call center systems management, and end-to-end IT operations., Installed and supported Linux and Windows servers, endpoints, thin clients, and Chrome devices, including routing, switching, VPNs, load balancers, and structured cabling.
Bachelor of Science (Hons)
Master in Business Administration & International Business
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HYTECH BUSINESS SOLUTIONS
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