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Charmain

Customer Service / Collections Representative

Contact

Castries, Castries, Saint Lucia
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Competencies

Advanced computer skills and confidence using multiple computer systems

Demonstrated experience with Advanced computer skills and confidence using multiple computer systems.

Reliable, punctual, and able to manage time effectively

Demonstrated experience with Reliable, punctual, and able to manage time effectively.

Fast learner who adapts quickly to new systems and procedures

Demonstrated experience with Fast learner who adapts quickly to new systems and procedures.

Clear and professional communication

Demonstrated experience with Clear and professional communication.

Customer service, active listening, and problem-solving

Demonstrated experience with Customer service, active listening, and problem-solving.

Education

Pre-College Programme
Sir Arthur Lewis Community College
2024 - 2025
Sir Ira Simmons Secondary School
2019 - 2024

Summary

Customer Service / Collections Representative open to new opportunities

Experience

Customer Service / Collections Representative

KM2 Solutions
Jul 2026 - Oct 2026

Communicated with customers professionally and assisted with account-related inquiries in a fast-paced environment.. Used computer systems to review information and document customer interactions.. Followed campaign procedures while maintaining professionalism and attention to detail.

Customer Service Representative

GoAnswer
Oct 2025 - Jun 2026

Responded to customer inquiries and worked across multiple computer systems.. Provided courteous support in a fast-paced service environment requiring patience and clear communication.. Used active listening and problem-solving to understand customer concerns and follow established procedures.

Skills

Advanced computer skills and confidence using multiple computer systemsReliable, punctual, and able to manage time effectivelyFast learner who adapts quickly to new systems and proceduresClear and professional communicationCustomer service, active listening, and problem-solving
Published on CazVid - Oct 28, 2026
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