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Charmain
Customer Service / Collections Representative
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Competencies
Demonstrated experience with Advanced computer skills and confidence using multiple computer systems.
Demonstrated experience with Reliable, punctual, and able to manage time effectively.
Demonstrated experience with Fast learner who adapts quickly to new systems and procedures.
Demonstrated experience with Clear and professional communication.
Demonstrated experience with Customer service, active listening, and problem-solving.
Education
Summary
Customer Service / Collections Representative open to new opportunities
Experience
Customer Service / Collections Representative
Communicated with customers professionally and assisted with account-related inquiries in a fast-paced environment.. Used computer systems to review information and document customer interactions.. Followed campaign procedures while maintaining professionalism and attention to detail.
Customer Service Representative
Responded to customer inquiries and worked across multiple computer systems.. Provided courteous support in a fast-paced service environment requiring patience and clear communication.. Used active listening and problem-solving to understand customer concerns and follow established procedures.