This is my profileContact via CazVid
Carlos
Administrative and Content Management Specialist with expertise in digital tools and team coordination
Video resume
Contact
Competencies
Expert in managing agendas, meetings, and digital archives to streamline organizational workflows.
Proficient in Microsoft Office, Google Workspace, Trello, Slack, and automation tools to optimize administrative tasks.
Skilled in professional writing, executive presentations, and clear interpersonal communication.
Experience in managing Salesforce, Microsoft Dynamics 365, and HubSpot CRM for data accuracy and customer insights.
Strong leadership qualities combined with critical thinking to resolve issues efficiently and foster teamwork.
Education
Languages
Summary
Resourceful professional with expertise in administrative support, digital tools, and content moderation. Proven ability to optimize workflows, support sales teams, and manage digital communications effectively.
Key Achievements
- Managed WhatsApp account reviews and follow-up, ensuring compliance and security for millions of users at Meta.
- Coordinated agendas, meetings, and reporting processes for sales teams, enhancing operational efficiency at Asurion.
- Supported project planning and execution in the technological sector, delivering timely reports and presentations at TDCX.
Experience
Content Moderator (Meta – WhatsApp)
Ticket review, WhatsApp account management., Follow-up of blocked, warned, suspicious accounts.
Executive Support for the Sales Team (Hybrid)
Coordination of agendas and meetings for the sales and leadership team., Preparation of weekly reports on sales progress, performance and control of deliverables., Database management to ensure availability and secure access to critical information., Support in technical and administrative documentation for internal processes.
Executive and Administrative Assistant (Remote)
Support in the planning, follow-up and closing of projects in the technological area for the Operation Floor of Bogota., Preparation of executive presentations and results reports., Coordination between internal and external teams, ensuring fluid communication and compliance with deadlines., Maintained detailed records and documentation, process documentation and digital archiving.
Skills
Video Transcript
Presentation
I'm 25 years old and I'm currently living here in Bogota, Colombia. I have three years of experience in the BPU industry as an executive assistant, executive and sales assistant and right now I'm just working as a content moderator. My ability is harder. I am a good team worker. I know how to receive and bring feedback in a good way and much more abilities that I got in the in my past in the background. So that's why I'm just a best option for this role. Thank you.