Carlos - Administrative and Content Management Specialist with expertise in digital tools and team coordination

Expert in managing agendas, meetings, and digital archives to streamline organizational workflows.

Proficient in Microsoft Office, Google Workspace, Trello, Slack, and automation tools to optimize administrative tasks.

Skilled in professional writing, executive presentations, and clear interpersonal communication.

Experience in managing Salesforce, Microsoft Dynamics 365, and HubSpot CRM for data accuracy and customer insights.

Ticket review, WhatsApp account management., Follow-up of blocked, warned, suspicious accounts.

Coordination of agendas and meetings for the sales and leadership team., Preparation of weekly reports on sales progress, performance and control of deliverables., Database management to ensure availability and secure access to critical information., Support in technical and administrative documentation for internal processes.

Support in the planning, follow-up and closing of projects in the technological area for the Operation Floor of Bogota., Preparation of executive presentations and results reports., Coordination between internal and external teams, ensuring fluid communication and compliance with deadlines., Maintained detailed records and documentation, process documentation and digital archiving.