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Angela
Contact
Competencies
Experiencia demostrada en Healthcare Management.
Experiencia demostrada en Bilingual Communication.
Experiencia demostrada en Complex Problem Solving.
Education
Experience
Customer Expert – Backoffice Specialist
Handle inbound calls to assist with troubleshooting, process orders and bookings, manage credit and debit card payments, address general inquiries, and resolve product-related issues., Handled high volumes of inbound and outbound customer interactions., Processed payments, resolved billing issues, and managed order inquiries., Provide professional email support, delivering detailed information while ensuring consistent follow-up and proper case escalation when necessary.
Nursing Assistant
Healthcare Documentation & Reporting, Healthcare Service Authorization, Occupational Risk Documentation