Este es mi perfilContactar via CazVidAngela
Contacto
Ibagué, Tolima Department, Colombia
Disponible en CazVid
Competencias
Healthcare ManagementIntermedio
Experiencia demostrada en Healthcare Management.
Bilingual CommunicationIntermedio
Experiencia demostrada en Bilingual Communication.
Complex Problem SolvingIntermedio
Experiencia demostrada en Complex Problem Solving.
Educacion
B.S.
Universidad del Tolima
Completado 2024
Technical Degree
Escuela de Salud San Pedro Claver
Completado 2013
Experiencia
Customer Expert – Backoffice Specialist
Teleperformance
2021 - To date
Handle inbound calls to assist with troubleshooting, process orders and bookings, manage credit and debit card payments, address general inquiries, and resolve product-related issues., Handled high volumes of inbound and outbound customer interactions., Processed payments, resolved billing issues, and managed order inquiries., Provide professional email support, delivering detailed information while ensuring consistent follow-up and proper case escalation when necessary.
Nursing Assistant
Konecta (Digitex)
2015 - 2020
Healthcare Documentation & Reporting, Healthcare Service Authorization, Occupational Risk Documentation
Habilidades
Healthcare ManagementBilingual CommunicationComplex Problem Solving
Publicado en CazVid - 3 jul 2025