This is my profileContact via CazVid
Álvaro
Customer Service Professional with 3 years of remote experience
Video resume
Contact
Competencies
Provided excellent support and problem-solving assistance to customers via phone, email, and chat.
Performed data entry tasks, including using MLS software for real estate listings.
Effectively communicated with clients in English and Spanish across various platforms.
Identified customer issues and provided timely solutions, demonstrating strong problem-solving skills.
Showcased leadership capabilities within team environments during customer service operations.
Education
Languages
Summary
Experienced customer service professional with a proven ability to handle inquiries, perform data entry, and operate across diverse industries in remote roles.
Key Achievements
- Handled customer inquiries and data entry tasks across diverse industries including finance, healthcare, and real estate.
- Gained proficiency in using Multiple Listing Service (MLS) software for real estate data management.
- Demonstrated leadership in team settings and fluency in English and Spanish.
Experience
Customer Service Agent
Credit Card specialist for the Capital One campaign
Telephone Interpreter
Telephone Interpreter for many type of companies, healthcare, car insurance, water and electricity companies
Customer service agent and Data Entry Specialist
Customer service agent for a real estate agency taking call, sending emails and replying to customer via emails and chats., Then became a data entry specialist, learned how to use the Multiple Listing service in many states of the United States of America.