Alicia - Self-Pay Collector at Parkhill Medical

Irving, Texas, United Statesen

Successfully managed follow-up on self-pay accounts, significantly reducing outstanding patient balances.

Implemented efficient processes for verifying insurance benefits, enhancing overall claims processing accuracy.

Published on CazVid

Summary

Dedicated healthcare professional with extensive experience in self-pay collections and claims processing, adept at improving financial outcomes in medical settings.

Key Achievements

Achieved a high rate of successful claim appeals, resulting in increased revenue recovery for the organization.
Streamlined patient payment collection procedures, improving cash flow and patient satisfaction.
Trained new staff on best practices in self-pay collections and insurance verification, fostering team performance.

Skills

Patient Access & RegistrationAdvanced

Expert in managing patient registration and access processes to ensure smooth admissions.

Insurance VerificationAdvanced

Skilled in verifying insurance eligibility and benefits to facilitate timely patient care.

Claims Follow-UpExpert

Proficient in following up on claims to ensure timely processing and payment from insurers.

Denials & AppealsAdvanced

Experience in handling claim denials and crafting appeal letters to maximize revenue recovery.

Customer Service

Experience

Self-Pay Collector / Claims Specialist

Parkhill Medical

2016 - 2025

Follow up on patient coinsurance, deductibles, and self-pay accounts. Verify insurance benefits and pre-collect payments for procedures. Manage claims follow-up, denials, appeals, and billing to assist claims rep when necessary.. Work with multiple insurance providers to resolve account issues