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Alejandro
Customer Service Representative with 3+ years of bilingual experience
Video resume
Customer service representative
Alejandro, I'm from Medellín (Colombia). I've worked as a customer service rep for more than a year and now I'm looking for this position. I've learned how to make empathy with the customers, how to be patience and how to working under pressure
Contact
Medellín, Departamento de Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and issues across multiple companies, demonstrating effective communication and problem-solving skills.
Bilingual CommunicationIntermediate
Fluent in Spanish and English, facilitating clear communication with diverse customer bases in a bilingual setting.
Patience & EmpathyIntermediate
Developed the ability to empathize with customers and maintain patience in high-pressure situations.
Pressure ManagementIntermediate
Learned to maintain composure and efficiency when handling customer demands under stressful conditions.
Summary
Bilingual Customer Service Representative with over a year of experience in Medellín, skilled at managing customer relationships and working under pressure.
Key Achievements
- Gained experience working for three different companies in Medellín, managing diverse customer interactions.
- Developed bilingual communication skills in Spanish and English applicable to customer service environments.
- Improved customer empathy, patience, and ability to work under pressure through hands-on experience.
Skills
Customer ServiceBilingual CommunicationPatience & EmpathyPressure Management
Published on CazVid - May 17, 2026