Bilingual Customer Service Representative with over a year of experience in Medellín, skilled at managing customer relationships and working under pressure.
Handled customer inquiries and issues across multiple companies, demonstrating effective communication and problem-solving skills.
Fluent in Spanish and English, facilitating clear communication with diverse customer bases in a bilingual setting.
Developed the ability to empathize with customers and maintain patience in high-pressure situations.
Learned to maintain composure and efficiency when handling customer demands under stressful conditions.
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