Skilled in operations management, customer service, and team coordination within educational environments, with proven ability to streamline processes and enhance service quality.
Handled multiple administrative and operational tasks simultaneously in a busy academic environment.
Effectively communicated with clients and team members via phone and in person to address inquiries and resolve issues.
Resolved customer requests and managed operational challenges proactively and efficiently.
Built rapport with clients and colleagues, facilitating smooth service and teamwork.
Instuto Cultural Dominico Americano
Realizar cobros por ventas de libros y por registro de estudiantes., Realizar cobros extracurriculares, Ej; diplomas, examenes diferidos, duplicados, entre otros., Atender las solicitudes de clientes y ofrecer informacion puntual acerca de los horarios, calendario academico y reglas de la...
Instituto Cultural Dominico America
Realizar cuadre de caja para el personal de cobro, Manejo de inventario del recinto, Cubrir licencias y vacaciones de la coordinadora administrativa
Instituto Cultural Dominico Americano
Fungir Como coordinadora academica durante los periodos [contact hidden]., Preparar los depósitos bancarios diariamente., Custodia de inventario de activos y libreira del recinto., Solicitudes y compras de materiales., Manejo de caja chica., Custodia de caja fuerte., Reporte de los ingresos diarios.,...
Lic. Administración de Empresas
Inglés Basico
Lic. Psicologia Organizacional
Bachiller
Collaborated with staff across departments to organize class schedules and manage resources.