Versatile professional with extensive experience in managing resort and corporate operations, financial oversight, and team development. Proven ability to drive strategic growth and enhance customer satisfaction across diverse industries.
Extensive experience in budgeting, P&L oversight, and financial reporting to optimize business performance.
Proficient in managing daily operations, strategic planning, and implementing continuous improvements.
Skilled in talent acquisition, team development, and fostering a high-performance work environment.
Experienced in client acquisition, relationship management, and driving revenue growth.
E-guidant Innovative Group PVT LTD
Financial management : Budgeting, P&L Oversight, Reporting. Operations & Strategy : Daily Execution, Goal Setting, Continuous Improvement.. Team leadership & Human resources : Talent Acquisition, Performance tracking, Culture building.. Customer Success & Vendor Relations : Customer Satisfaction, Vendor Management.. Compliance & Risk Management : Regulatory Adherence
Sandal Mist Resort And SPA
Overseeing operations:-Ensuring all aspects of the resort, including lodging, food and beverage, housekeeping, attractions, and guest services, run smoothly.. Event management:-Planning, coordinating, and managing events and activities at the resort to enhance guest enjoyment and generate revenue.. Staff Management: Hiring and training, Motivation and leadership, Staff management. Financial Management: Budgeting, Revenue generation, Cost control. Operational Efficiency: Maintaining facilities, Suppliers and vendors, Coordination with departments
HOLISTIC ECO RESORTS
Taking care of all operational activities A TO Z included in running a resort.. Leading a 22 member team.. Front office team.. Restaurant + f & b team.. Guest servicing team.. House keeping team.. Recruitment of staffs.. Planning and implementing cost control in purchase and human resource.. Salary and pay roll management.. Planning and implementing revenue generation in all possible aspects from the guest, up-selling activities like camp fire, pool side parties and other paid activities.. Cross selling honey, spices, ayurvedic products + ayurvedic wellness General body massages, head massage, foot massage, facials, treatments, etc.. Cross selling zip lining and off road jeep trekking activity.. Making sure that the guests review us in Google reviews in check out itself thereby increasing the star rating of the brand.. Maintaining a healthy relationship with the guests thereby deriving reference of their friends and family by getting regular business and generating revenue through that.
B.Com
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