Experienced customer service agent with over five years in tech support, cold calling, and client support, committed to helping others and providing high-quality service.
Delivered support and follow-up to customers via email and chat, ensuring resolution of inquiries.
Provided technical assistance related to GPS products and related services, troubleshooting technical issues.
Engaged prospects through outbound calls to generate leads and support retention efforts.
Demonstrated proactive attitude and responsibility in delivering quality customer interactions.