Dedicated customer service and sales specialist with over 8 years supporting diverse industries including hospitality, logistics, and finance. Skilled in communication, technical troubleshooting, and coordination, adaptable under pressure.
Handled diverse customer inquiries across sectors like healthcare, travel, and retail, ensuring client satisfaction.
Managed delivery routing and monitored logistics operations, supporting timely deliveries for Amazon logistics.
Assisted users with troubleshooting financial software and IT-related queries, resolving technical issues.
Supported product order processing and sales activities across auto parts and mobile services sectors.
Freelance
Sales, interpretation, and client assistance for legal, financial, and real estate projects., Provided customer guidance, case follow-ups, and interpretation support.
World Connection
Delivered technical and customer support for a financial software platform., Assisted with troubleshooting and general customer inquiries.
Skycom (Amazon Logistics)
Coordinated delivery routes and monitored logistics operations., Supported administrative and tracking tasks for delivery drivers.
Ubiquity Global Services
Provided customer support and information on healthcare and insurance services.
GED Diploma
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Provided interpretation services for legal, financial, and healthcare projects, facilitating clear communication.
Ubiquity Global Services
Handled customer inquiries and sales for mobile service accounts.
Skycom
Processed product orders and provided customer assistance in the auto parts sector.
One Call Care (Cognizant)
Supported transportation coordination, interpretation, and administrative tasks.
Teleperformance
Assisted customers with hotel reservations and loyalty program inquiries.