Ruperto

Demonstrated experience with Computer: Dell, 16 GB RAM, 1 TB Hard Drive.

Demonstrated experience with Monitors: Dual-screen setup for multitasking.

Demonstrated experience with Headset: Noise-canceling for clear communication.

Demonstrated experience with Workspace: Quiet, distraction-free home office.

Demonstrated experience with Internet: High-speed connection.

Handled inbound and outbound calls providing product information, support, and resolving customer concerns., Consistently exceeded upsell targets by understanding customer needs and offering tailored solutions., Maintained accurate records in CRM systems and ensured high customer satisfaction scores.

Assisted English-speaking customers with billing, technical issues, and account inquiries.