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Rony
IT Support & Digital Marketing Specialist with 20+ years of experience
Video resume
IT Support/Digital Marketing
15+ years in IT Support and Customer Service, 5 years in the digital marketing field
Contact
San Jose, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
IT SupportExpert
Delivered technical assistance to clients and users, resolving hardware and software issues efficiently.
Customer ServiceExpert
Handled client interactions via email, phone, and chat, ensuring satisfactory resolutions.
Digital MarketingIntermediate
Experience in email marketing campaigns and client engagement strategies.
Virtual AssistanceIntermediate
Provided administrative support, contributing to client goal achievement and task management.
Summary
A dedicated IT Support and Customer Service professional with over 20 years of experience, including 5 years in digital marketing and virtual assistance. Known for efficient problem-solving, client communication, and continuous learning.
Key Achievements
- Over 15 years providing IT support and customer service, handling diverse client needs.
- Spanning 5 years in digital marketing, including experience in email marketing and client communication.
- 20+ years working in customer service, IT support engineering, and virtual assistance roles.
Skills
IT SupportCustomer ServiceDigital MarketingVirtual Assistance
Published on CazVid - Jul 3, 2025