A dedicated IT Support and Customer Service professional with over 20 years of experience, including 5 years in digital marketing and virtual assistance. Known for efficient problem-solving, client communication, and continuous learning.
Delivered technical assistance to clients and users, resolving hardware and software issues efficiently.
Handled client interactions via email, phone, and chat, ensuring satisfactory resolutions.
Experience in email marketing campaigns and client engagement strategies.
Provided administrative support, contributing to client goal achievement and task management.
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