Experienced remote support agent with a strong background in hardware and software assistance for major companies such as Frontier Communications and Best Buy.
Delivered remote IT support for hardware and software issues, assisting clients and colleagues effectively.
Handled customer inquiries and technical issues, ensuring clear communication and problem resolution.
Fluent in English with a C2 certificate, facilitating professional interactions across diverse backgrounds.
Worked with teams and clients from different backgrounds, showcasing adaptability and multicultural competence.
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