Rodrigo is a seasoned operations supervisor with over 14 years of experience managing customer service teams in the PPO industry, skilled in team oversight, quality assurance, and client retention.
Delivered excellent customer service, focusing on client satisfaction and issue resolution.
Supervised and coordinated teams of 15 to 25 advocates to ensure operational efficiency.
Monitored and maintained quality standards in service delivery across teams.
Supported strategies to retain clients and improve sales performance.
Descubre otros profesionales con experiencia similar
