Experienced in customer service, technical troubleshooting, and HR support, with a strong background in banking, insurance, and technology sectors.
Delivered customer support across banking, insurance, and tech sectors via call, chat, and in-person.
Provided Tier 1 technical support for satellite internet, phone, and computer products.
Proficient in Excel, PowerPoint, and Word for documentation and presentations.
Supported payroll and workforce management for US employees at ERC Amazon.
Client Services Inc.
service of collections for Chase Bank
COGNIZANT
Providing customer service for a life insurance company, managing sensitive information with empathy, manage payments and profile information.
ERC Amazon
HR support including payroll and WFM support for employees in the US
Sykes
customer service for banking and mobile app
Teleperformance
Bachelor's Degree
High School Degree
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helping controlling mixer, taking photograph, emotional motivator for the campist
