Dedicated project management professional with a decade of experience leading technology projects.
Utilized project management methodologies to oversee project execution and delivery.
Facilitated stakeholder engagement and team coordination across multiple projects.
Identified and mitigated project risks to maintain project stability.
Prepared and managed project budgets and timelines to ensure resource allocation.
CHRISTUS Excellence and Innovation Center
Administer the hospital's patient account receivables involving initial billing and follow-up on third party claims, handling of self-pay accounts, to include financial assistance and collection agency assignment, receipting, posting and preparing daily funds received, to include direct posting to computer system(s), and handling customer inquiries regarding patient account receivable.
Midwest Steel Carports
Gather all project scheduling and design agreements., Create BOLs., Ensure all information in a project plan is accurate to release orders and updated as needed and resolve delivery time disputes., Negotiate optional dates with customer., Craft an efficient schedule for the execution of any projects., Perform customer service communication, throughout the process creating clarity with customers from the start of the order till delivery date of installation., Assess employee hours spent on projects and create reports on efficiency., Work with staff from different departments to collaborate and maintain coordination., Perform quality control assessments on projects in progress., Monitor all projects for compliance with any safety and zoning regulations., Keep in solid communication with the customer regarding scheduled dates and negotiate any modified dates due to holidays that may effect scheduling, invoicing and order modifications.
Grundfos
Review and research a high volume of transactions, identifying root causes of discrepancies., Identify, review, and prepare account adjustments., Resolve client discrepancies and short payments., Responsible for monitoring and maintaining assigned accounts - customer calls, account adjustments, customer reconciliations., Accountable for reducing delinquent and obtaining and investigating information from sales, customer service departments, and from customers., In charge of bank reconciliations and collection and releasing orders and posting payments via SAP and settling customer disputes in order to balance aging status as well as releasing orders via SAP., Customer service via phone, email and chat.
Bachelors
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Johnson Controls
Ability to manage all Payment processing, billing, and reduced aging payment status from customers to 10 percent on collection tasks as achievements., Able to handle overdue accounts and status reports., Ability to establish close professional links with clients via email, chat.
