Dedicated software engineer with over 5 years of experience in designing, developing, and maintaining fintech applications. Skilled in Java, React.js, and database management, with a proven track record of delivering scalable and reliable software solutions.
Applied in building scalable backend services and microservices architectures for fintech applications.
Utilized for developing interactive user interfaces for customer portals and dashboards.
Designed and optimized complex database schemas for high-volume transaction data management.
Led sprint planning, stand-ups, and retrospectives to ensure timely delivery of software features.
Lean Solutions Group
Coordinated and tracked freight loads through check calls and communication with drivers and dispatchers to confirm locations, pickup, and delivery appointments., Monitored routes using ELD, GPS, and SMS systems, documenting incidents and delays in real time., Acted as a key communication point between brokers, dispatchers, operations, and external carriers, providing consistent follow-up via phone and email.
FLS Transportation (U.S.A.)
Managed carrier onboarding processes, ensuring full compliance with U.S. federal and legal requirements (USDOT, MC, Operating Authority)., Reviewed and validated critical documentation including compliance records, safety insights, insurance, COI, BOL, W9, and safety ratings., Served as liaison between external partners and internal teams to ensure seamless system integration and operational readiness.
Riverside Transport Inc. (U.S.A.)
Collected and verified driver documentation in accordance with federal transportation regulations., Validated driver licenses, social security numbers, employment history, safety records, and criminal background checks., Collaborated closely with Recruiting and Safety departments while maintaining strict confidentiality and data accuracy.
Bussiness Administration
Bachiller en Ciencias y Letras
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CFI Contract Freight Inc. (U.S.A.)
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TELUS International (Guatemala)
Managed B2B and B2C accounts for mobile and residential services (5G/LTE) for Canadian customers., Executed sales, retention, and upgrade strategies through personalized customer consulting., Provided technical troubleshooting support and resolved billing and network coverage issues.
GENPACT (Guatemala)
Managed financial service accounts and resolved critical cases including fraud, bankruptcies, and disputes., Executed cross-selling of insurance and financial protection products, consistently exceeding sales targets., Negotiated payment arrangements and handled collections while ensuring full regulatory compliance (PCI).
