Roberto Escalona is a customer repair professional with over a year experience in remote home security support for Xfinity, complemented by prior sales expertise in luxury automobiles. Skilled in troubleshooting, customer engagement, and remote technical assistance.
Engaged directly with customers to troubleshoot and resolve home security issues remotely.
Provided technical assistance for Xfinity's home security systems via remote communication channels.
Diagnosed and resolved issues in home security devices without on-site visits.
Utilized prior experience in luxury car sales to build rapport and communicate effectively with customers.
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