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Philistin
Patient Care Specialist
Contact
Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Billing & Collections.
Demonstrated experience with Legal Intake.
Demonstrated experience with CRM.
Demonstrated experience with Call Center Operations.
Education
Languages
Summary
Patient Care Specialist open to new opportunities
Experience
Patient Care Specialist
Support patients. Schedule appointments. Coordinate administrative tasks. Educate clients
Intake Specialist
Conduct legal intake interviews. Collect case information. Schedule consultations. Maintain accurate records
Billing & Collections Specialist
Managed collections. Drafted contracts. Negotiated payment arrangements. Maintained financial records. Prepared and sent client reports
Customer Service Representative
Answered customer inquiries by phone, email and chat. Resolved complaints. Updated databases. Generated reports. Built strong customer relationships
Sales Specialist
Managed outbound sales. Tracked CRM leads. Cross-sold products. Negotiated contracts
Interpreter
English–Haitian Creole telephone interpretation
Interpreter
Facilitated communication between patients and healthcare providers