Experienced in technical support, customer service, and sales with strong communication skills and adaptability.
Handled customer interactions in various environments including technical support, sales, and hospitality.
Utilized effective communication to ensure customer satisfaction and support diverse client needs.
Provided troubleshooting support for online banking applications and digital channels.
Proficient in Excel for record-keeping and data management.
Accedo S.A.S
Customer service via chat through the website, Product sales, Support during the purchase process
Webhelp
Technical support, Ensuring customer satisfaction
Webhelp
Support for users of online banking applications, Resolving transaction issues, Assistance with card blocking/unblocking, Transaction verification, Guidance on the safe use of digital channels
Denny's Restaurant
Direct customer service, Order taking, Consumption recording, Billing
Technical High School Diploma
Technician in Accounting and Finance
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Adapted to roles in hospitality, sales, and technical customer service environments.
